Refund Policy

1. The 14-day guarantee

Open the product, review the materials, and decide whether it is right for you. If you are not satisfied, request a refund within 14 calendar days of the original purchase date. We will refund 100% of the purchase price paid to Coffey Systems for that product.

You do not need to prove a result, complete the product, or submit a written essay to use the guarantee. The guarantee covers the product purchase price; it does not promise any particular outcome, including an exam score, certification, employment, promotion, income, or a puppy's sleep, toilet training, or behavior.

2. How to request a refund

1. Open the purchase in your Whop account.
2. Use Whop's contact or refund option to message Coffey Systems or open a Resolution Center case.
3. State that you are requesting the 14-day money-back guarantee and include the email used at checkout.

You may also email support@coffeysystems.com. The request must be sent before the end of the fourteenth calendar day after purchase. No password, full payment-card number, or screenshots of private account information are required.

3. Processing

Approved refunds are returned by Whop to the original payment method. Bank posting times vary and commonly take several business days. Product access may be removed after a refund is issued.

If a request is not resolved or answered within Whop's deadline, Whop may review the case under its Resolution Center rules.

4. Limits and other issues

The guarantee applies once per customer, per product. We may deny repeated purchases made to copy, distribute, resell, or otherwise abuse the digital materials or the refund process. A refund also is not required after the 14-day window solely because you changed your mind or did not achieve a desired result.

Duplicate charges, missing access, materially defective files, or a product that is materially different from its description should still be reported promptly. We will correct the issue or provide any remedy required by applicable law.

5. Chargebacks and legal rights

Please use Whop's Resolution Center before initiating a bank chargeback so the request can be investigated and documented. Nothing in this policy limits a non-waivable right or remedy available under applicable consumer law.

6. Contact

Coffey Systems
support@coffeysystems.com

Whop is the payment and delivery platform. It does not replace Coffey Systems as the merchant support contact.